A Caller Asked: “My Canon printer won’t connect to Wi-Fi network. I’ve been trying to connect it since last 2 hours but failed. I tried everything I knew; please help me!!”
Fixing printer issues when the reason is not apparent can drag you in the rabbit hole. In this article, we will be covering all troubleshooting tips you need to try to fix this issue.
Troubleshooting steps to fix Canon printer won’t connect to the Wi-Fi problem.
To get your canon printer connected to a wi-fi network; it’s vital to do the process correctly. Here are some steps to get connected; when you try to use your printer but unable to get wi-fi connectivity;
Step 1: Diagnose With Network Troubleshooter
The windows systems have in-built functionality named “Network Troubleshooter.” Similarly, Mac has “Network Diagnostics” utility.
These inbuilt utilities are developed to help the user diagnose and fix many problems on its own. When you face any network connectivity problems; Let Windows & Mac try to help you.
You can find these functionalities in the main menu of your operating system. Open it and follow the on-screen instructions to initiate the diagnose process.
- Right-click on the network icon
- Open the Network troubleshooter
- Select Troubleshoot problems
- Now, the system will start exploring the problem and fix it, is possible.
You will get to see the notification and progress messages while “Network Troubleshooter” works.
Facing the Canon Printer Offline Problem? Talk to experts at Canon Printer Customer Service Numbers: USA/Canada: +1 888-480-0288 & UK: +44 800-041-8324.
Step2: Check The Basics Of Wireless Network Connectivity
To get correctly connected with any wi-fi network; specific options should turn on. How can someone imagine to get wi-fi access on their printer, if he hasn’t turned on the wi-fi option?
In the same way, various options need to be enabled. Check the following essential criteria with multiple components involved in your wi-fi network.
- Make sure your wi-fi network is working well, and other devices are connected to it.
- Check for any connectivity restrictions; if set in your wi-fi router.
- Check for internet speed on other devices; a slow speed internet can create problems.
- Check your printer for the Wi-Fi network; it should be turned ON.
- Check your computer/laptop wi-fi settings; wi-fi connections shouldn’t be restricted.
- Ensure the same printer is added into your computer and “Set as Default.”
- Ensure sure your PC isn’t in airplane mode; if yes turn it OFF.
- If possible; move closer to your router (access point.)
- Check all printer wired connections; ensure all USB are seated well.
- For wireless printer connectivity; check you have selected “connect via wireless” option.
- Double-check if you are punching the correct username and password for your wi-fi network.
Step3: Restart Entire Wi-fi Network
Whenever our gadgets stop performing, we get panic. Instead of directly jumping onto the conclusion that something is wrong in a big way; we should take it on a light note first.
Simply, rebooting your devices can do wonders sometimes. The same could happen in Canon won’t connect to a wi-fi situation as well. Restarting will help in creating a new connection to your ISP.
- Unplug power supply for your router.
- Unplug the power supply from your modem
- Give a break of 30 seconds.
- Plug back the power cables and turn on the devices.
- Let the LED’s gets stable on both modem and router.
- The stable lights indicate the working status of these devices.
- In the meanwhile reboot your system and printer as well.
When everything gets back ready to work; try to connect Canon printer to wi-fi network again.
Check out a detailed instructions on how to connect canon printer to wifi
Step4: Check Printer Drivers
There could also be a problem with your printer drivers. The incorrectly installed driver could do disaster to you.
You should otherwise make it a habit to keep an eagle eye on the health of your printer drivers. For now, check the following:
- Ensure you have installed the correct version of printer drivers and software on your system.
- Uninstall your current installed printer drivers.
- Re-install the drivers from the CD you got along with your printer.
- You can also download the printer drivers for your model from the website.
- Downloading drivers from the website ensures that you will get the updated version.
- Do not forget to reboot your system and restart your printer after reinstalling the drivers.
Finally, try again to connect to your wi-fi network.
Some Other Suggestions
Along with all the troubleshooting steps as mentioned above; you can also try the following things:
- Check if there is any problem with modem or ISP. Check and ensure the correct Default Gateway and other IP addresses.
- There might be a problem with your Network Adaptor; try using the “Network Adapter troubleshooter.” It will automatically detect and fix some issues.
- Check if your network name is visible in the wi-fi network list; if not then add your network first.
- Ensure your canon printer is added to your system as “Default.”
- Ensure you are trying to connect your printer to the same wi-fi; to with your system is connected.
For any further technical help from experts, you can call Canon Printer Customer Service. Dial the toll-free Canon Support Numbers: USA/Canada: +1 888-480-0288 & UK: +44 800-041-8324.